What is your shipping policy?
- We ship via USPS or UPS. Most orders will arrive in two business days. If you need a different type of shipping, just contact us and we will be happy to work with you.
I received my order in an Amazon/Sephora/Other box. Do your products come from Amazon or other places?
- No. All of our products are made in Oak Island, NC and are shipped from Oak Island. We try to be as environmentally friendly as possible. One of the ways we do this is by re-using shipping boxes and wrap given to us by friends and family.
Your prices on your essential oils vary so much. I purchased some lavender and the price had gone up from a few weeks ago. Why is this?
- We price our oils based on market price. Essential oils are considered a commodity, like bread, milk, gas, etc. The market price can vary depending on a number of factors like, supply and demand, severe weather damaging crops, shipping, international trade regulations, among others. Most price changes occur in the beginning of the year. We also try to note any significant price changes and the reasons for the change on our website to keep you informed.
I see a "Created" date on the label. What does this mean? What is the shelf life of your products?
- The "Created" date is the date in which the product was made in our workshop. It may or may not be the actual bottling date. Most of our products have a shelf life of 18 months to 2 years AFTER opening, when stored in a cool environment away from direct sunlight.